Digital Healthcare

In the medical and healthcare fields, health-tech companies are developing completely new, innovative services, such as treatment apps and program-specific medical equipment, in quick succession, and these developments are forecast to continue increasing. Use of these technologies is expected to create new value, such as by making healthcare and nursing care providers’ work more efficient and ensuring the provision of optimal medical treatment to each and every patient. However, health-tech companies lack the resources and channels to spread their services, which makes it challenging to promote their social application. Additionally, personal health records and related data are not adequately protected from an information security perspective, nor are they centrally managed, resulting in the prevention of their effective utilization in the current landscape.

The Suzuken Group is rolling out a digital health business that utilizes our network of medical institutions and pharmacies and other customers that we have cultivated thus far to apply health-tech companies’ technology in society and enhance its value.
We aim to create new added value by connecting individual services and data, with features such as a system that allows customers to access a variety of services and obtain diverse information using a single log-in, and a mechanism that organically interlocks data that can be utilized to create new solutions. To construct the digital platform that will realize these mechanisms,
in April 2023, we began rolling out COLLABO Portal, a comprehensive portal site for medical and nursing care providers. This portal will fulfill the role of connecting our partner health-tech companies with patients, medical and nursing care providers,pharmaceutical companies, local governments, and the Suzuken Group. We have begun offering services nationwide and already have tens of over 160,000 IDs registered. We also began rental services in June 2023 for COLLABO Mobile, a communications device that will enable medical and nursing care providers to access digital health services all in one place when needed.
COLLABO Portal’s functions are installed as standard on COLLABO Mobile, and it can be used not only in facilities but also at patients’ homes and other home healthcare and nursing care sites in the community.

In fiscal 2024, we will continue to focus primarily on doctors to popularize the COLLABO Portal and enhance its content. We will also leverage one of the Group’s solutions, Medical Care Station (MCS), a communication tool for medical and nursing care providers, and connect with its 250,000 IDs for these professionals. Through this collaboration, we aim to promote cooperation in community healthcare, as we strive to create new value for patients and their families. Moreover, we will develop and position internally certified DX ambassadors^※ to create mechanisms geared toward spreading services and further pursue human resource development.
Moving forward, by monetizing COLLABO Portal and accumulating, linking, and utilizing a variety of data related to users’ utilization of services, we aim to support the development of new products and the creation of services by pharmaceutical companies and other diverse manufacturers. This will also improve the operational quality and efficiency of medical and nursing care providers. Furthermore, this initiative will ultimately result in improving access to medical and nursing care services and the QOL of patients and their families.